Inform us of a maintenance issue
Trouble Shooting Guide
Please read the troubleshooting guide below prior to submitting a maintenance request. This guide may help you solve the problem, which will save you a deductible or the bill in its entirety.
⦁ No air conditioning
Check all circuit breakers. Clean and replace filter and test. Check battery in the thermostat.
⦁ No electricity
Check all circuit breakers, flip them hard to the off position and then hard to the on position. Check all GFCI outlets in bathrooms, kitchens, laundry room, and garage.
⦁ Smoke detector beeps
Replace battery, check for proper wire termination connection.
⦁ No power to plugs or switches
Check and reset breaker panel or replace blown fuses. Check and reset all GFCI outlets located in kitchen, bathrooms, utility rooms, and garages. Check if plug works off a wall switch.
⦁ Garbage disposal doesn’t work
When on, do you hear a buzz? If you do not hear a buzz, hit the reset button on the bottom of the disposal and test. If you hear a buzz, turn off disposal and unplug from wall. Mounted on the side of the disposal or side of cabinet may be an allen wrench. Put the wrench in the center shaft and twist back and forth (this un-jams the disposal). Remove the object that is causing the obstruction, turn back on, and test. Repeat until the object is removed.
⦁ No hot water or too hot/cold
Check thermostat on tank for proper temperature setting (can be turned up or down if too hot or cold). Check that thermostat is not set to “vacation”. Check and reset breaker in power panel. Check and reset button next to thermostat.
⦁ Toilet is clogged
Plunge and test.
⦁ Refrigerator too warm or too cold
Check thermostat in refrigerator to make sure it is set correctly.
Maintenance Request Form
Please fill out the form as completely as possible so that your work request can be handled in a timely manner. Items with an * are required fields.